Dear eGo Amigos & Amigas!

As we celebrate the 50th Earth Day, it is hard to believe what an incredibly difficult time we’ve all been through. At eGo CarShare we’ve already had to take over a quarter of our fleet offline, at least for now. But…in a world where millions are now unemployed and business windows are permanently shuttered, we know that life is more important, and…we are still here. Because of you.

The Earth has had a chance to breathe, if briefly, and we’ve experienced new levels of gratitude. So we give thanks for everything that we have — for life, for family, for those we have lost, and for those on the front lines who have sacrificed for the rest of us. We are also thankful for you, our Members, our volunteers, our community, and our rock star staff, who took voluntary time and pay cuts to keep eGo alive during this difficult time. We especially want to thank those of you who believed in us enough to have made an extra donation. You have made a difference.
We’re almost there. Governor Polis has already pointed to the light of a brighter future and of hope for some semblance of normalcy. But we can still use your help, so that we can be there for you and for the most vulnerable members of our community during and beyond this crisis. So if you feel so inclined please help us to help eGo survive, thrive and build a more prosperous, resilient and sustainable Colorado.
And again, from all of us here at eGo CarShare, from our Board, from our staff and from our amazing volunteers, thank you, be safe, be healthy and be well.

Save our Fleet — Sponsor an eGo Car & Get Prepaid Credit!

We’ve lost a quarter of our fleet to the current crisis! If you want to ensure that your neighborhood car stays put, consider sponsoring an eGo vehicle while getting free carshare credit as a win-win!

  • $100 earns you a 10% bonus ($110 in credit) + neighborhood car stays put for 1 week
  • $500 earns you a 15% bonus ($575 in credit) + neighborhood car stays put for 1 month
  • $1000 earns you a 25% bonus ($1250 in credit) + neighborhood car stays put for 2 months

Just give us a call at 303-720-1185 and mention “Credit 100/500/1000” depending on how much of a bonus you want.

Free Credit for Medical/Healthcare & Volunteers

If you are a medical or health professional, or a volunteer for a nonprofit like Boulder Food Rescue, Denver’s ALittleHelp.org or part of a formal Covid-19 response effort, we want to show you our gratitude and help the helpers with free eGo CarShare usage. Give us a call at 303-720-1185 to redeem.

Not a Volunteer? Please Donate!

If everyone donates just $10-$25, we can continue to offer you low cost access to vehicles when you need them, now and beyond the crisis. Your impact will be doubled as our Board will match every penny donated up to $5,000!

Now Offering Weekly Flat Rates – $238

Includes gas, insurance, & 250 miles ($0.20/mi after) for Standard 2WDs

(additional $10/day or $70/week surcharge for AWD or truck)
Call Now to Reserve – 303-720-1185

Get Out(side)!

It took a global pandemic for the world to finally acknowledge that nature is in fact a critical, “essential” human service, one that we all need now more than ever! So enjoy Spring, Get Outdoors, but #BeCovidSafe and keep your distance!

We continue to work hard to keep you safe, with increased sanitation efforts. We also ask that you please use the provided wet wipes / sanitation before and after your trips. For more information visit the CDC’s website.

Thank you for supporting your community carshare! ~ eGo CarShare

eGo CarShare’s mission is to empower our community to live a car-free lifestyle and have a positive impact on our health, wealth, and shared environment. We aim to make Colorado a “Cooler”, healthier and more socially equitable place to live.

Dear eGo Amigos & Amigas!

Many of you have stepped up in a HUGE way and provided extra support since COVID-19 began (see below), and we THANK YOU SO MUCH!! But Coronavirus is getting the better of us.

While our staff has already taken voluntary pay and time cuts in order to save our home-grown family (so please be patient with us), we really need your help now more than ever. It’s not too late! Here’s how you can help eGo survive, thrive and build a more prosperous, resilient and sustainable Colorado…

Free Credit for Medical/Healthcare & Volunteers

 
If you are a medical or health professional, or a volunteer for a nonprofit like Boulder Food Rescue, Denver’s ALittleHelp.org or part of a formal Covid-19 response effort, we want to show you our gratitude and help the helpers with free eGo CarShare usage. Give us a call at 303-720-1185 to redeem.

Not a Volunteer? Please Donate!

 
If everyone donates just $25-$50, we can continue to offer you low cost access to vehicles when you need them, now and beyond the crisis. Your impact will be doubled as our Board will match every penny donated up to $5,000!

Sponsor an eGo Car & Get Prepaid Credit!

As COVID continues to take its toll, we are being forced to scale back. If you want to ensure that your neighborhood car stays put, please consider sponsoring an eGo vehicle while getting free carshare credit as a win-win!

  • $100 earns you a 10% bonus ($110 in credit) + neighborhood car stays put for 1 week
  • $500 earns you a 15% bonus ($575 in credit) + neighborhood car stays put for 1 month
  • $1000 earns you a 25% bonus ($1250 in credit) + neighborhood car stays put for 2 months

Just give us a call at 303-720-1185 and mention “Credit 100/500/1000” depending on how much of a bonus you want.

Dedicated Weekly Rates!

For a flat rate of $238, you can keep an eGo Car for up to one week all to yourself!* And as with all eGo vehicles, this includes gas and insurance (less the $1k damage deductible unless you are signed up for our damage fee waiver program). AND we are including the first 250 miles free! Just give us a call at 303-720-1185 to book your favorite “at-home” vehicle!

 
Includes gas, insurance, and first 250 miles ($0.20/mile after) for Standard 2WD vehicles(additional $10/day or $70/week surcharge for AWD or truck)

Get Out(side)!

It took a global pandemic for the world to finally acknowledge that nature is in fact a critical, “essential” human service, one that we all need now more than ever! Even with our current Stay at Home order you are allowed to Get Outdoors, but #BeCovidSafe and keep your distance!
We continue to work hard to keep you safe, with increased sanitation efforts. We also ask that you please use the provided wet wipes / sanitation before and after your trips. For more information visit the CDC’s website.

Thank you for supporting your community carshare! ~ eGo CarShare

eGo CarShare’s mission is to empower our community to live a car-free lifestyle and have a positive impact on our health, wealth, and shared environment. We aim to make Colorado a “Cooler”, healthier and more socially equitable place to live.
Okay folks, it’s official – Gov. Polis announced a statewide stay-at-home order that will last through at least April 11, longer in several counties. Importantly, public transportation & mobility orgs are exempt. That said, RTD, Uber and Lyft are cutting back, while eGo remains in full force…for now. Under the orders, you are allowed to leave your homes to shop for essential needs, such as groceries and medications, and to go to work if your job qualifies as exempt. And yes, you can still go outside for exercise as an “essential activity” (Denver Post) — and here’s how we can help…

 

Keep a Dedicated Weekly Carshare…at Your Home!

Are you committed to the “At-home” order but still need to get out for necessities, appointments or just plain old exercise/nature healing? ‘Want your own dedicated eGo car? Well, we got your back! In response to COVID-19, we are currently offering a deeply discounted weekly “at home” carshare plan.

For a flat rate of $238, you can keep an eGo Car for up to one week all to yourself!* And as with all eGo vehicles, this includes gas and insurance (less the $1k damage deductible unless you are signed up for our damage fee waiver program). AND we are including the first 250 miles free!

*Standard 2WD vehicles; $10/day/$70/week surcharge for AWD vehicles or eGo truck; $0.20/mile after 250 miles

eGo is Here if you Need Us!  …for now.

WE WILL NOT BE HERE WHEN THE STAY AT HOME ORDER IS OVER WITHOUT YOUR HELP!

Now more than ever we need your help if we are to survive and continue to be a vital resource to our community during and beyond the current crisis.

If everyone donates just $10-$25, we can likely weather the Covid-19 storm and continue to offer you low cost access to vehicles when you need them. Your impact will be doubled as our Board will match every penny donated up to $5,000!

 

Prepaid Credit

Prepaid credit is a win-win! By prepaying* you get free carshare credit with an up-front investment while supporting eGo.

  • $100 earns you a 10% bonus ($110 in credit)
  • $500 earns you a 15% bonus ($575 in credit)
  • $1000 earns you a 25% bonus ($1250 in credit)

Just give us a call at 303-720-1185 and mention “Credit 100/500/1000” depending on how much of a bonus you want.

 

COVID-19 eGO Safety Response

We continue to work hard to keep you safe, with increased sanitation efforts and additional attention to the high-touch places. We also ask that you please use the provided wet wipes / sanitation before and after your trips. For more information on prevention tips, visit the CDC’s website.

Thank you for supporting your community carshare!

Sincerely,

~ eGo CarShare

Help us Continue to Serve You!

Dear eGo Amigos/Amigas!

For over 20 years eGo CarShare has kept our (car) doors open, and recently we have heard from you that we are a vital public service and for many, a life-line at this critical time. As mentioned in our last newsletter, we are working hard to keep our fleet clean, healthy and in service for you.

Please consider donating to keep eGo CarShare available to you and those most vulnerable in our community. OR invest in your future trips with prepaid bonus credit.

Hear from Noelle about how eGo helps her get to the food bank!
Now more than ever we need your help if we are to survive and continue to be a vital resource to our community during and beyond the current crisis.

If everyone donates just $10-$25, we can likely weather the Covid-19 storm and continue to offer you low cost access to vehicles when you need them. Your impact will be doubled as our Board will match every penny donated up to $5,000!

Prepaid Credit

Prepaid credit is a win-win! By prepaying* you get free carshare credit with an up-front investment while supporting eGo.

  • $100 earns you a 10% bonus ($110 in credit)
  • $500 earns you a 15% bonus ($575 in credit)
  • $1000 earns you a 25% bonus ($1250 in credit)

Just give us a call at 303-720-1185 and mention “Credit 100/500/1000” depending on how much of a bonus you want.

Keeping You Safe

As mentioned in our last newsletter, we continue to work hard to keep you safe, with increased sanitation efforts and additional attention to the high-touch places. We also ask that you please use the provided wet wipes / sanitation before and after your trips. For more information on prevention tips, visit the CDC’s website.

Thank you for supporting your community carshare!

Sincerely,

~ eGo CarShare

Let’s Keep Each Other Safe!

Dear eGo Amigo(a)s,

As you know, your health and safety are always our top priority. As such, at eGo CarShare we are closely monitoring development of COVID-19 and receiving guidance from local, national and global health authorities. There are several ways we can help to ensure the wellness and safety of all eGo Members and staff:

  • If you feel any of the common symptoms (including fever, sore throat, cough, or difficulty breathing), please follow the guidelines from the CDC’s website, and DO NOT use an eGo vehicle until you are cleared by health authorities;
  • If you have used an eGo vehicle while experiencing symptoms, please contact us immediately at 303-720-1185.
  • Wash or sanitize your hands each time before entering the vehicle and do the same again when you exit. We are taking extra measures to ensure all our vehicles have sanitation wipes (typically in the glove box) and or disinfectant
  • Avoid touching your face completely; if you need to sneeze or cough (hey it’s allergy season!) please do so into your arm/elbow or tissue you will discard, and exit the vehicle first if that’s possible. 

In addition, our staff are being supported through regular communication on appropriate hygiene measures at our workplace and in our vehicles. Our Fleet managers in particular continue to work hard to keep our vehicles clean. Their sanitation efforts have increased at each car they visit, with additional attention to the high-touch places. It’s at times like these that amazing members like you pitching in can really make a difference!

As always, we’re here for you. For more information on symptoms and prevention, head to the CDC’s website. With a little effort and attention, we can keep each other safe. Thanks for doing your part!

Sincerely,

~ eGo CarShare Team!

Member Support and Administration Manager

Full Time – Boulder/Denver, Colorado

March 3, 2020

POSITION

eGo CarShare is seeking a passionate and highly motivated Member Support & Administration Manager to join our small nonprofit team. This position will primarily work from our office in Boulder, CO and or at our shared office space in Downtown Denver. This is a full-time position. Hours are Monday-Friday, 9am-5pm, with some flexibility.

This position is the hub of our operations and represents the “face and voice” of our organization to the majority of our 3,000+ members across Boulder County and Denver. As such this is a key position in our organization and requires outstanding customer service skills, as well as a very wide range of operational knowledge and competency, while being able to work mostly independently. The ideal candidate will be equally comfortable with, and will enjoy, troubleshooting timely operational issues with members as he/she is with doing more routine duties such as processing applications and responding to a wide array of e-mail inquiries. This is typically a very dynamic job which requires the ability to quickly prioritize and shift focus as needed. Attention to detail, ability to manage Members (customers) and follow-up is essential.

RESPONSIBILITIES

Primary responsibilities include:

  • Member Support – includes providing outstanding support to our members, answering our main phone line, processing new member applications, responding to general e-mail inquiries, troubleshooting operational and reservation issues with members, educating members about our policies and fees, member account maintenance, etc.
  • Billing & General Administration – includes daily carshare billing activities, preparing and e-mailing out monthly member statements, answering members’ questions via phone and e-mail, fleet admin support, assisting with member accounts receivable/payable, etc.

Additional duties may include:

  • After Hours Member Support – option for on-call shifts in evenings and weekends (additional compensation)
  • Fleet Assistance – help with fleet duties as needed – including assisting with filing insurance claims, scheduling maintenance appointments, helping with basic maintenance needs on-site (moving a car to a different parking space, jumping a car, etc.)
  • Various Education and Member Outreach tasks
  • Other duties and responsibilities as assigned and needed

QUALIFICATIONS

Required:

  • Mission driven alignment regarding sustainability and social equity in the local community
  • Minimum of three years of office administration experience, or two years at management level
  • Minimum of two years of customer service or operational management experience
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Exceptional computer skills, including proficiency in Microsoft Office (particularly Word and Excel), Gmail and Google docs; eagerness to learn new software applications
  • Enjoy working in a small, dynamic, often fast-paced, office environment with minimal supervision
  • Enjoy working independently the majority of the time; very self-directed
  • Ability to multi-task, handle and prioritize multiple requests and deadlines in a calm and focused manner; comfortable with task deferment as needed to accommodate changing work demands throughout the day
  • Keen attention to detail and follow-through without losing sight of the big picture
  • Strong organizational skills
  • Strong analytical and problem solving skills; enjoys looking for ways to improve systems and workflow
  • Strong aptitude and comfort with troubleshooting general vehicle operational details
  • Strong interpersonal skills and professional maturity in interacting with carshare members, co-workers, Board members, and vendors
  • Proactive and self-motivated, but also an excellent team player – always willing to help out with any task at hand with a positive attitude
  • Demonstrated initiative and reliability
  • Good sense of humor
  • Incorporates sustainability practices into daily lifestyle

Preferred:

  • Experience working at a small nonprofit organization or similar office environment
  • Knowledge of carsharing industry and Transportation Demand Management (TDM) practices or other related industry
  • Passionate about eGo CarShare’s mission to provide and promote alternatives to individual car ownership.
  • Avid bike or transit commuter, working knowledge of public transit system in both Boulder and Denver; you do NOT need to own a car
  • Intermediate+ conversational proficiency in Spanish

Experience:

  • Microsoft Office: 2 years (Preferred)
  • Administrative: 2 years (Required)
  • Excel: 2 years (Preferred)
  • Office: 2 years (Required)
  • Clean Driving Record: 3 years (Required)

Necessary Special Requirements:

  • Valid driver’s license and clean driving record

COMPENSATION & BENEFITS

  • Starting Salary: $33,000-$36,000 depending on experience; additional compensation available for on-call shifts (optional)
  • Free eGo CarShare membership and discounted usage fees
  • RTD Eco Pass (transit pass)
  • Health & wellness add-on 90 probation period
  • Paid vacation, sick time, holidays
  • Employer matched retirement plan
  • $250/year for professional development
  • Casual and relaxed work environment
  • Meaningful and rewarding work – leave work each day knowing you have made a difference in our community

eGo CarShare is an equal opportunity employer and does not discriminate based on sex, race, religion, sexual orientation, gender identity, age, disability, or anything else.

TO APPLY

The position is open until filled. Interviews will be held on a rolling basis. To apply send cover letter and resume to [email protected] and include both the job title and your full name in the subject line. Incomplete applications will not be accepted. Only applicants selected for interviews will be contacted. No phone calls please.

Benefits offered:

  • Paid time off
  • Parental leave
  • Health insurance
  • Retirement benefits or accounts
  • Commuting/travel assistance
  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules

ABOUT

eGo CarShare is a Colorado-based 501(c)(3) nonprofit organization serving the Denver-Boulder metro area. Our local, sustainable, and innovative carshare org is committed to serving and improving our community and the environment. Our mission is to provide and promote alternatives to individual car ownership, thereby reducing the social, economic and environmental impacts of motor vehicle use. Every car in our fleet replaces 9-13 privately owned vehicles. In 2014, eGo CarShare was recognized by Colorado Biz with the Inaugural Green Colorado Award. Visit our website at carshare.org for more information.

Is the world’s largest car share company gone from Denver (and other markets)? Yep! As Streetsblog USA and others report, Car2Go is Car2Gone! Unfortunately this may result in more individual car ownership in the Denver Metro region. In fact we’ve heard from frustrated Car2Go Members looking for alternatives, including purchasing a vehicle.

In response, at eGo CarShare we are committing to ramping up our carshare service in Denver. We are also offering Car2Go members free eGo CarShare Membership by simply using the promo code Car2Gone when they sign up. This is a part of our mission to reduce single occupancy vehicle (SOV) ownership and use in Colorado.

As with previous carshare casualties, Enterprise and Maven (owned by GM), Car2Go is the latest symptom of ginormous companies entering what they think is a lucrative space (shared mobility). But they don’t  actually understand the market and how increasingly competitive it is, especially with shorter trips.

We, on the other hand, are a 21 year young, hyper-local Colorado nonprofit dedicated to reducing SOV ownership & use. In doing so we compliment alternative mobility options like bike sharing and public transit. We also support socially-equitable mobility in lower income areas, while electrifying our fleet in order to amplify environmental benefits. We do so by working with the City, foundations, businesses, nonprofits and other mobility partners in order to meet our mission and not have to focus only on the bottom line.

We’re here for you, Colorado, because we are you!

We all know that traffic congestion is an enormous issue in cities all over the country. The nitrogen oxide and carbon dioxide levels in the air increase daily; therefore, our health and the environment are directly impacted.

Thankfully, the world has started to act and today there is the increasing popularity of electric vehicles (EVs), which can be a key action to creating a transition for a sustainable world. According to a recent U.S. News article, by choosing to drive an EV you are helping to reduce harmful air pollution from exhaust emissions and contribute to better air quality.

The market is also jumping on board to support a greener world. Companies like Volvo, Tesla, and Toyota all have electric vehicles and according to The Driven, “By 2030 there will be 21 million electric vehicles on the road globally”. Read more about this on U.S News.

eGo CarShare is very happy to announce Colorado’s first electric vehicle car share in a mixed-income community! The new car is located at Navajo and 10th Street in the Mariposa District of Denver. eGo has been present in the neighborhood since 2013, but we are now proud to take this significant step in sustainable transportation.  On June 1st, we launched the vehicle and charging station during the 5th Annual Youth on Record Block Party.  The location also includes free EV charging access for the general public.

Read more about this on: Mariposa District EV Carshare

Boulder B Cycle at Naropa

Our very own Fleet Manager (Adam) constantly uses Boulder B Cycle to get across town to check up on our cars and get them to appointments (35+ in Boulder!). This is no small feat, and B Cycle makes it that much easier for Adam. Here is his story:

“As eGo’s fleet manager I am constantly in need of multi-modal transportation to get around Boulder quickly and efficiently. I take on average 3 or 4 B-Cycle trips per day. It took me a few weeks to memorize where all of the stations are and which ones are nearest the cars in our fleet. Without B-Cycle, it would be very inefficient and slow for me to keep up with oil changes, cleanings, logistical swaps, and all the moving parts that go along with keeping the fleet servicing the people of Boulder.

In a pinch, I have tossed B-Cycle bikes in the back of eGo trucks and even once in a Prius, to make appointments on time. It’s awesome how easy it is to get around Boulder without owning a car, relying entirely on bike-sharing, carsharing, and RTD buses. I would love nothing more than to do a marketing photo-shoot for B-Cycle ripping a bike around Valmont Bike Park. Here’s to a greener, smarter, and more multi-modal Boulder! See you on the bike path ;)”