Please Review your Account Details in our New Reservation System
In addition to verifying your account information online, there are a few extra steps required for certain accounts to get started. There are also several customization features available to all accounts which make vehicle reservations even easier.
Please click here to review our Account Settings manual.
Once your details are updated, click here to login for vehicle bookings.
On July 20, 2016 we also launched a new mobile Reservation / Booking System!
Over the next few weeks we’ll be posting tutorials and helpful tips about both desktop & mobile versions of our new system. We recommend using a desktop PC or Mac to verify your account information online. If you need help getting started, please review the tutorial on our previous blog posting.
Click here to view our tutorial about How to Make a New Booking with the Mobile Website.
Once you feel ready to try it out, click here to login to the new system.
On July 20, 2016 we switched to a new and improved carshare Reservation / Booking System!
Over the next few weeks we’ll be posting a variety of tutorials and helpful tips about how to use our new software. Please also feel free to contact us with questions and feedback. Click here to view our tutorial about How to Make a New Booking (Reservation).
Existing members, click here to login to the new system.
A few helpful login tips:
If you joined eGo CarShare before July 20, 2016, please login as follows:
INDIVIDUAL Member? –> Login using your usual Member ID # and Password.
HOUSEHOLD or Organizational Member? —> Your login has changed slightly.
If you can’t get logged in using your Member ID #, try your e-mail address instead (in conjunction with your usual carshare password).
If you still can’t get in:
We are transitioning software providers in July and this means our reservation system will look different, as will the monthly invoices you receive. We are confident that our new system will offer our members a much better user interface and mobile site experience.
We will be communicating further updates with you in July and August. We ask for your patience in July as our small staff makes this very big transition. Rest assured you will still be able to access the cars and reach our dedicated staff if you experience any issues. As always, feel free to call us at 303.720.1185 if you have any questions.
Denver has an increasing amount of options when it comes to getting around, from carsharing and ridesharing to light rail and biking. While there have never been more options, eGo CarShare, as a nonprofit carsharing organization, is unique in what it can offer.
One challenge to shared mobility that eGo can help tackle is the goal of equity and access for all. Being a nonprofit means that we not only run a full scale carsharing service with 50+ cars, but we also receive grants to do things like bring carsharing to areas which might not be particularly profitable. For example, eGo CarShare was awarded a Congestion Mitigation and Air Quality (CMAQ) grant through the Denver Regional Council of Governments (DRCOG) for 2014-2015 to create “Multi-modal Toolkits” for residents in various affordable housing neighborhoods in Boulder and Denver. Partial matching funding was provided by Mile High Connects and The Denver Foundation. eGo partnered with Boulder Housing Partners (BHP), Denver HousingAuthority (DHA) and Habitat for Humanity of Metro Denver (HFHMD) to provide select households with significantly subsidized monthly transit passes, free carshare memberships with discounted usage rates, free or discounted B-cycle memberships and/or access to pool bikes, and education about the multi-modal transportation options available to them. These public-private partnerships make it possible for us to provide not just carsharing but also greater mobility options to low-income areas.
Denver has made it possible to increase the visibility of all carshare services through its progressive on-street parking policies. These regulations have allowed us (and other carsharing services) to have designated on-street parking spaces, reserved specifically for our cars, something which does not exist in all cities. Having designated spaces on-street builds awareness of carsharing and therefore increases the number of people who use carsharing, because they see how convenient it can be and how easy cars are to access. Round-trip carsharing also helps to significantly ease parking demands as studies show each round-trip carsharing car replaces 9 -13 personally owned vehicles. This is because carshare members rely on a shared car rather than have their own or are able to get rid of a second vehicle while maintaining flexibility. Thus as vehicle ownership decreases, less space is needed for parking.
Participating in shared mobility is becoming an ever more viable option for people in Denver and beyond. eGo CarShare has over 50 locations in Denver, Boulder and Longmont and we hope to eventually expand to other surroundings communities, though population density to support carsharing and the relative newness of the carsharing concept can be challenging in new areas. eGo CarShare only requires two years of driving history and a valid license (which does not have to be in-state or even from the US) to apply for membership, making it a great option for college students, people visiting from other countries or others who wan a vehicle occasionally to get around. With no annual fees and carsharing rates starting at just $4.50/hour + $0.33/mile, including gas and insurance, sharing a car with eGo can also save a lot of money! AAA estimates in its 2015 study that it costs $7,606 a year to own your own car – you can afford to regularly use a LOT of other mobility options for well under $633/month without losing your flexibility and freedom and you’ll never have to deal with the hassles of car ownership.
Round-trip carsharing is meant to complement, rather than compete with, other mobility services like transit and bikeshare, creating even more transportation options as carshare locations expand around the city and beyond. Fewer cars on the road means less congestion, less emissions, improved environmental quality and better quality of life for communities – all goals eGo works toward as a local nonprofit.
We recently expanded our service area to include two locations in Longmont: a designated space at the lot at 6th and Coffman, approved by Longmont City Council January 26th, 2016 and another at Casa de la Esperanza at 1520 South Emery Street!
The Longmont expansion is part of a grant program to give better access to transportation options for low-income residents. This pilot project is a joint effort between eGo CarShare and Boulder County to create more awareness of transportation options and to increase resident mobility. The discounted program currently runs through December 2016, with hopes that there will be enough interest to stay in Longmont for the long term. Boulder County Housing Authority (BCHA) residents and Longmont Housing Authority (LHA) residents in Longmont receive free eGo memberships and significantly discounted rates. eGo CarShare is also waiving the application fee for the first 25 members of the general public who join using promo code LongmontFree! As always with eGo’s service, gas and insurance are included in every reservation.
eGo CarShare is committed to providing an affordable transportation option to as many local residents as possible while reducing the environmental and social impacts of personal car ownership. Research has shown that after joining a roundtrip carshare service like eGo, members walk 40% more, ride public transit 34% more, bike 18% more, and reduce their Vehicle Miles Traveled (VMT) by over 40%. Studies also show that every roundtrip carsharing vehicle on the road replaces 9 to 13 personal vehicles, encouraging members to either sell their car or avoid purchasing a new vehicle and freeing up parking in congested areas.
“We’re thrilled to be able to expand our network of vehicles to Longmont and bring new multimodal options to residents there. We feel that carsharing can bring great benefits to the community of Longmont, particularly for underserved populations,” said eGo CarShare’s Director, Karen Worminghaus.
Access to carsharing for the greater Longmont community will integrate effectively with Boulder County’s RideFree Longmont program, which allows all of Longmont’s local buses to be free for anyone to use. The Longmont carshare locations broaden our existing system of 32 vehicles in Boulder and 20 vehicles in Denver, all of which can be accessed via our 24/7 pay-as-you-drive system.
Thanks to twenty three generous donors, we raised $2,337 on Colorado Gives Day to help low-income people gain access to much needed transportation through the NECO pass program!
These funds will be put to work in our 2015 Affordable Housing Transportation Toolkit program by supporting the Neighborhood Eco (NECO) Pass component. We will apply your donation to the neighborhood you specified (Red Oak Park in Boulder or Mariposa in Denver), or to the area with the greatest need if you did not specify a location preference.
Donations can still be made throughout the year via the Colorado Gives web site, and the sooner we can raise the matching funds the sooner we can renew the NECO Pass contracts for these neighborhoods so that residents do not have a lapse in coverage.
| ||||||||||
Thank you to everyone who participated in our 2015 Annual Member Survey! Over 300 members took the time to give us their very valuable feedback. Our net promoter score showed that overwhelmingly the majority of you would recommend eGo to friends! We greatly appreciate your input and are always open to hearing about what you love about eGo CarShare and what we can improve on. We couldn’t do this without you so thank you!
One of the biggest areas of feedback was regarding location and convenience. We will certainly let you know when we are able to add in more new locations and we have recorded all of your helpful location suggestions! Quite a few of you requested Longmont locations- we hope you know about the pilot program we have at in Longmont with one car at Casa Esperanza 1520 South Emery Street (SE corner of Hwy 287 & Pike) and a new location at the RTD ParknRide at 8th and Coffman. They are vehicles # 301 and #302 in our reservation system.
Know someone who could use them? The first 25 Longmont residents, workers or businesses to apply join FREE with promo Longmont2015 or refer a friend with the promo FOM2015 and they get $10 off their application and you get a $10 credit!
Your desires to have access to an app, improved mobile reservation options, and real-time billing mirror our own! We have been working with our software provider to develop all of these services for some time now. We will be moving to a different software platform in 2016 and we hope the new software will allow us to bring you those services which will greatly improve your user experience!
Some of you expressed a desire to be able to pick up and return cars to different spots. The foremost question we examine before making any changes to our service is, “Is this in alignment with our mission?” The positive impacts on modal shift, transit, and the environment associated with our roundtrip model of carsharing have yet to be proven with one-way carsharing. We want to make sure that each of our shared vehicles continues to represent 9-13 cars being taken off the road and all the positive benefits that come with that, as well as augmenting, rather than competing with, other existing active transportation options.
We have studied one-way carsharing in the past and we will continue to explore and monitor its impacts. If data comes to light that shows one-way carsharing to be beneficial to the community and environment, rest assured it is on our radar and we would look into making those changes!
Thanks again for letting us know your thoughts. Some of our favorites:
“I love ego carshare! This program makes it possible to not own a car and still have all my needs met. I feel great about using the vehicles and they come in handy since we don’t own our own car. Thank you for what you do!!!”
“It fills a nice role for people who either don’t have a car, or for people like me who have one, but want something more reliable or more modern to do longer trips. For me, it’s an excellent way to have access to a vehicle on the rare occasions that I need one without having to pay for insurance, registration or maintenance.”
“The cars are always well maintained and the eGo staff is always responsive and friendly. I really appreciate getting to drive new, and environmentally friendly vehicles (hybrids, electric, etc.). The reservation system is easy to use and update.”
“I really appreciate your pricing structure and ease of use, as well as the transparency in your communication. It’s made going without a car much easier.”
“I really love this service, as someone who chooses not to have a personal vehicle living in the city, it is a great option for necessary car trips. It has also saved me a lot of money compared to owning a car. The Denver/Boulder office staff is also extremely helpful.
“I really like it, even though I don’t use it a lot because I ride my bike a lot. It is peace of mind knowing that if my wife or son need the family car and I need a car as well, this gives me a convenient option without having to own a second car.”
“Love the staff. They’re always helpful, professional and friendly.”
Congratulations to the following members who were awarded $20 in carshare usage credits for taking part in our survey: Daniel J., Gina G., Sumate P., Alana W., Andrea H., Andrew T., Amanda T., Maureen M., Evelyn B., Anne B., Robert N., Dakotah B., Joel P., Aaron K., Connie M., Andrew B., James D., Alice G., Abhay K., Joseph B., Kimberly H., Emily C., Jenna W., Johanna W., Aaron G. and Laura P.!
Thanks again to all our members for being a part of carsharing!
Best,
The eGo CarShare Team
Karen, Alexis, Carolyn, Lauren, Jim, Brian, and Britt
Life is complicated enough without annual fees! That’s why, as of September 1st, we’re doing away with the annual fee for our Peace of Mind plan. Quite a few Peace of Mind members told us they didn’t use our program enough to justify paying the annual fee, so we reviewed our pricing and decided to eliminate the annual fee for our POM plan going forward.
Only use a car occasionally? No problem! Use eGo as your primary vehicle? Awesome!
No matter what your usage needs are, you’re still going to be able to access eGo’s great rates, which remain some of the lowest in the industry.
Another thing we sometimes hear is that our rate structure is a bit complex. So we’ve simplified our rates to make the mileage rate consistent for all vehicle types. Our hourly rate still varies depending on the vehicle type (fuel efficiency) but we hope the new format will make it easier to see your reservation cost.
Our all-wheel drive vehicles are also more popular than ever, and we want to ensure they are available for their intended use. So we’ve added a nominal AWD surcharge of $0.75/hour. We want you to be able to get to the mountains, bike, ski, and adventure in the all-wheel drives, which you can’t do if someone else is using an AWD to go grocery shopping.
Part of our decision to add a surcharge to the all-wheel drives was mission driven- we want members to have an incentive to reduce their environmental impact whenever possible. Did you know that a Prius C gets 53 miles per gallon in-city, whereas a Subaru Outback gets 25 miles per gallon in-city? Our all-wheel-drive usage rates still remain well below the industry average, so we hope you’ll enjoy them when you need one!
Note: This restructuring does NOT represent a rate change for the trucks or minivans; it simply shifts the price differential to the hourly portion of your usage charge. The hourly surcharge for specialty vehicles covers the higher fuel and maintenance costs associated with these vehicles, and also helps ensure they will be more available for those times you need a specialty vehicle. Our pickups are still as affordable as ever for moving, hauling or whatever your needs may be!
We hope our new rate structure* will make it easier for you to see what you’ll be paying at the time you make your reservation.
*rates effective as of September 1st, 2015
Some people wonder why we keep mileage and hourly charges separate, which is different from some other carshare and rental companies. It all comes back to our mission to reduce the impact of single occupancy car driving on the community and the environment. By keeping the mileage separate, we incentivize people to work, shop, and play as locally as possible. There is a real cost to the environment (air pollution, CO2 emissions) and community (traffic, wear and tear to roads) for every mile driven so we encourage people to consider their impact by making mileage a separate charge.
You asked, we listened! As a local, nonprofit company, eGo CarShare could not do what it does without dedicated members like you. Thank you for your support and feedback!
Have ideas? Comments? Something to share? Email us at [email protected]
