What does the Damage Fee Waiver Program not cover?

  • Damage to an eGo CarShare vehicle or another party’s vehicle which is unreported by the driver and/or account holder;
  • Damage caused to a vehicle when an eGo CarShare driver fails to stop and properly report an accident (hit and run);
  • Members whose account is not up to date or who have an overdue payment;
  • Members permitting a non-member to drive an eGo CarShare vehicle;
  • Members who falsify or provide misleading information to eGo CarShare staff investigating damage to an eGo CarShare vehicle;
  • Personal injury or damage to property;
  • Third party liability;
  • Dishonest, fraudulent or criminal acts;
  • Damage by improper fueling or tampering with engine parts;
  • Damage that occurs prior to enrolling in the Program;
  • Intentional damage to a vehicle by the member;
  • Damage which occurs while driving under the influence of alcohol or illegal substances;
  • Any violation of the Member Handbook.
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