We keep mileage and hourly charges separate, which is different from some other carshare and rental companies, because we feel it is beneficial to the communities we work and live in. It all comes back to our mission to reduce the impact of single occupancy car driving on the community and the environment. By keeping the mileage separate, we incentivize people to work, shop, and play as locally as possible. There is a real cost to the environment (air pollution, CO2 emissions) and community (traffic, wear and tear to roads) for every mile driven so we encourage people to consider their impact by making mileage a separate charge.
eGo’s Liability coverage is $1,000,000. This coverage pays for any bodily injury or property damage that is caused by an eGo driver’s negligence. This would pay for injuries to someone in another vehicle or damage to their property – as long as eGo’s driver is legally liable for the damages.
Damage to eGo vehicles caused by an accident would be paid for by our Collision coverage (Physical Damage). This coverage is subject to a $500 deductible. Collision coverage pays for any collision with our vehicles (including damage while parked) – regardless of who is at fault in the accident. If another party causes the damage to an eGo vehicle, and they are found legally liable for the damage – our insurance carrier would pay for the damage, but attempt to recover the amount paid (plus our deductible) from the party who caused the damage.
Comprehensive Coverage pays for damage to eGo vehicles caused by something other than a collision. (ie: theft, vandalism, hail damage, etc). Collision with an animal is also covered under Comprehensive. This coverage is also subject to a $500 deductible.
eGo’s policy also has a $5,000 Medical Payments limit. This pays for medical bills incurred by the driver and any passengers in eGo vehicles – regardless of fault. After the $5,000 limit is reached, if the other driver is legally liable, their liability policy pays for the injuries to an eGo driver. If they have no insurance, or it is a hit and run – then eGo’s Uninsured Motorist coverage pays for the injuries.
If eGo’s driver is legally liable for the accident, after the $5,000 in Medical Payments is exhausted, their personal medical insurance coverage would pay for their medical bills. Other than the $5,000 in Medical Payments, eGo’s insurance does not cover injuries to one of eGo drivers if they have no medical insurance and their negligence causes the accident.
* This is only a summary and not the legal language of our coverage. If you want more detail about your coverage, you can get the complete terms in the policy by contacting us.
eGo CarShare was awarded a Congestion Mitigation and Air Quality (CMAQ) grant through Denver Regional Council of Governments (DRCOG) for 2014-2015 to create “Multi-modal Toolkits” for residents in various affordable housing neighborhoods in Boulder and Denver. Partial matching funding is being provided by Mile High Connects and The Denver Foundation. eGo will partner with Boulder Housing Partners (BHP), Denver Housing Authority (DHA) and Habitat for Humanity of Metro Denver (HFHMD) to provide select households with significantly subsidized monthly transit passes, easy access to carsharing at discounted rates, free or discounted B-cycle memberships and/or access to pool bikes, and education about the multi-modal transportation options available to them. The program began in the spring of 2014 and will run through February 2016.
Find out more about this program and to see if you live in a participating neighborhood here.
We do not have a daily rate. Being a nonprofit carsharing company, we do not bundle mileage and hourly rates in keeping with our mission to reduce the impact of single occupancy vehicles on the environment and community. However, to make carsharing more affordable, we have an hourly cap on the amount you can be charged hourly in 24 hours.
The “hourly cap” is the limit to the per hour charge of an extended reservation and is automatically calculated. For example, a 10 hour reservation on the Free Wheelin’ plan is not $4.50 x 10 hours = $45, it is “capped” at $39.
Mileage fees are calculated separately, making the rate you will be charged the next day for extended trip the hourly cap plus the estimated mileage per hour of your reservation.
As always, your actual mileage rates will be either credited (if you drove less than the billed 5 miles per hour) or billed (if you drove more than the billed 5 miles per hour) to your account invoice at the end of the month when we get the mileage data.
Unfortunately no. One way carsharing is an interesting model but it’s impacts on walking, biking, and transit use are unproven. We are always looking for new ways to innovate but at the same time we want to stay true to our mission. We will continue to evaluate the possibility as we learn more about the impacts of offering one way carsharing.
The estimated cost is calculated at the time you make your reservation and is charged to your credit or debit card the day after your trip. The estimated cost assumes that you drive 5 miles per hour of reserved time. If you drive more than 5 miles per hour of reserved time your actual cost will be higher than estimated. If you drive fewer miles your actual cost will be lower than estimated. Any discrepancy between your estimated trip cost and actual trip cost is automatically corrected on your monthly invoice.
Time $ = Hourly Rate X number of hours reserved. There is a daily maximum per day for the hourly rate, which applies even if the reservation is not for a full 24 hours.
Distance $ = 5 miles X number of hours reserved X mileage rate.
Sales Tax $ = Sales tax of 8.21% (Boulder) and 11.25% (Denver) is added.
At the end of the month we get the mileage data from the cars and calculate the actual cost of your trips. You will receive a detailed invoice the first week of each month via e-mail which shows your itemized trip details, payments collected throughout the month, and the remaining balance or credit on your account.
If you have a balance due the amount will be automatically billed to your credit or debit card on the specified date (around the 10th of the month). If you have a credit it will be available for your next trip or can be refunded to you by request.
We currently don’t have the technical ability to bill actual trip costs on a daily basis. At the time you complete your trip our billing system does not know the exact number of miles you drove. So the best option we have is to use the average miles driven per hour in the trip estimate calculation.
We eventually hope to have the capability to institute real-time billing. We will inform our members prior to such a change being made.
We offer superior, local 24/7 member support. When you call Member Suppport (303.720.1185), you can be guaranteed that one of our friendly, local staff members will immediately help answer or resolve whatever question or issue you have. We pride ourselves on going the extra mile for our members and making carsharing as easy and convenient for you as possible. Most of our staff members don’t own cars, which means we’re also eGo CarShare members! Chances are we will have firsthand knowledge about most any issue you encounter. Call or e-mail us. We’re here to help.
- You must have at least 2 years of licensed driving experience, so you must be at least 18 years old.
- If you’re 18 – 21 years old you must have a clean driving record (something your mom would be proud to show off ).
- If you are over 21 you still need to have a very good driving record. A few minor incidents/violations will be accepted, but nothing major like a DUI.
- If you consider yourself a permanent Colorado resident then you must get a Colorado driver’s license within 30 days of establishing permanent residency. (You are responsible for following all applicable State laws)
- If you are a temporary Colorado resident (such as a student or visiting professor) you can apply using your out of state license.
- If you are a temporary Colorado resident and have a foreign driver’s license, you must provide with us a current, official driving history record (in English).
If you meet the above requirements:
a) Review our Membership Handbook and
b) Membership Agreement
c) Fill out the appropriate online application